Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
This online marketplace has revised its sizing categories for women's and children's garments without notifying all shoppers about the modification.
Countless users and merchants are expressing on platforms stating that platform listings now display a different size category versus the original listing as a result of the reclassification.
The platform stated the new system was more in line with other platforms.
It has advised users to review their products and update the measurements by hand where appropriate, causing user dissatisfaction.
Before the change, the sizing featured one number and one letter, like S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size used to be a 12 but currently displays as UK 16-18.
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Another shopper, from Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she said.
The platform boasts over 100 million users, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices after backlash from users.
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Michael Thomas
Michael Thomas
Michael Thomas
Michael Thomas
Michael Thomas
Michael Thomas